Depending on your location, orders should arrive between 2 to 10 buisness days

Yes, you will receive a confirmation email after pre-ordering and another email with tracking information once your order has been shipped.

By ordering directly from SHREDHEAD, You'll usually receive bonus items a number of freebies. Moreover, ordering helps to directly support the band.

You should have received a confirmation email at the time of checkout. If you didn't receive an email, please contact us at hello@shredheadband.com for assistance.

If you're encountering issues during checkout, we recommend waiting and trying again later. There may be a problem with your payment method or a technical issue. Please also reach out to us at hello@shredheadband.com to let us know and we’ll hook you up.

Unworn, unwashed, and unused merchandise can be returned for a refund or exchanged within 28 days of delivery. Please note that refunds will only be made for the relative item price from the ordered package, not including original shipping fees. Return shipping costs for returns/exchanges are also not covered.

Yes, If you need to change a specific vinyl variant or clothing size, you can contact us at hello@shredheadband.com until the fulfillment date of April 7th, 2023. In case you want to cancel or change the package, you can’t modify the order by yourself because all pre-order packages are set bundles with specific discounts for predetermined items. But let us know, we will handle it in no time!